A wise man once said ‘Feeling gratitude and not expressing it is like wrapping a gift and not giving it.’ It is important to me that you know how much I appreciate the services I obtained from you, and the spirit in which they were provided.
As you know, I’m in the USA and had a meeting in Amsterdam. A previous experience taught me that if I pay expenses in Euros, I need to collect revenue in Euros to avoid the negative financial hit from currency conversions. I tried several strategies, and they all failed for a variety of reasons. It was almost on a whim that I googled ‘DMC’ and ‘Amsterdam’ and found DMCamsterdam! That search was a very lucky event for me.
I know you had not collected fees in the past, and you invested time and money to create the infrastructure to provide the service. (I’m not sure the company broke even as the revenue for my event was not that large.) Your venture into a new service worked beautifully for me. I also appreciate the additional services I received, such as the reader card to view the bank balance and transactions, and the web page to view registration records. These services were very helpful as I needed to keep an ongoing spreadsheet for registrations.
There is another reason for my gratitude, possibly the most important in the bigger picture, and that is for your integrity and honesty. The newspapers, at least here in the USA, are full of stories regarding theft of funds. I knew theft was always a possibility, but I needed to take the chance. Everything you said, put in writing, or did, was in alignment with what an honest businessman would say, write, or do. I noticed this early on, and it made me very comfortable with the business relationship.
If anyone is interested in hearing from a client of DMCamsterdam, please share my contact information with them. I would be very happy to share with someone the positive experience I’ve had working with the two of you. I hope your business continues to grow. I know if I have any more events outside the USA or Canada, I will contact you first!